Frequently Asked Questions

If you have any questions that are not regarded on this page, please send a chat, submit a form from the home page, or contact us by email through moonbellhouse@gmail.com

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Best Way to Get in Touch?

The best way to reach me is through the contact form on our home page or sending an email to moonbellhouse@gmail.com.
Business/Commision/ Brand Deal Inquiry?

If you would like to collaborate with me, order a commission from me, or work on a brand deal, please email me at moonbellhouse@gmail.com with the subject "Business Inquiry". Please include deadlines, the company you would be representing, and whether or not they would like to purchase rights to the works.
Shipping Times?

Moon Bell House is located in the heart of Alaska. As such, shipping times may vary. Allow up to 14 business days for your product to be processed, packaged, and shipped out. A tracking number will be sent to the email address listed in your order as soon as your product is shipped.
Do We Ship Worldwide?

As Moon Bell House is single person owned and operated we cannot yet ship world wide. We hope to be able to soon. Exceptions may be made on a case by case basis, please contact us via the contact form or send an email to moonbellhouse@gmail.com.
Can I Change My Address/ Something In My Order?

We are unable to make product exchanges post checkout process, please choose products with care and consideration. Shipping address updates cannot be guaranteed after 24 hours of the purchase being made.